How to report a bug / technical problem?
Before reporting a bug, please check the online documentation at https://support.artmajeur.com
The more accurately you report the problem, the faster our team can solve it!
Please make sure the problem is not linked to your configuration:
- Make sure the address of the page you are using is spelled correctly
- Make sure the problem recurs more than once
- Try clearing your browser cache, then try again
- Try another browser
- Try from another computer / mobile phone
If the problem persists, you can report it to our technical team:
- Please indicate the EXACT ADDRESS of the page where the problem appears (the address must start with http://www.artmajeur.com/etc ...)
- Explain the course of action that will allow us to reproduce and see the problem
- Indicate any error messages you may have received
- Specify the configuration of your computer/browser used