Why can't I place my payment (payment refused)?
Your bank or financial institution may refuse your payment for several reasons, including:
- Your bank requires validation via 3D secure (via SMS code validation for example)
- Insufficient funds on your account
- Your balance is low, or you have already exceeded your weekly/daily/monthly spending amount or credit
- Your bank does not allow you to pay online
- Your bank requires that you contact them prior to authorizing an online payment above a certain amount
For full details about why your bank is refusing your payment, please contact them directly, which will solve the problem in most cases!